Accumulate information to communicate with the Finnair customer service team.
Visiting your selected destination with Finnair is always a memorable experience as they offer you plenty of services and facilities such as medical assistance for disabled passengers, allowance of extra luggage, earning miles while traveling, easy Modification in the bookings, etc. Finnair understands that before or after bookings, many customers want to know about the airline's policies, luggage instructions, seat selection, etc., so you can get the information by connecting with them. If you want more information about approaching the Finnair customer service team, follow the steps below.
What are Finnair customer service timings?
The customer service team of Finnair over call is available between 08 AM to 08 PM from Monday to Friday, and on Weekends, the team is available between 08 AM to 06 PM, so any customer looking to communicate over call needs to connect in between these timings. Still, if they cannot connect between working hours, they can schedule a call back as per their preference, or they can use alternative modes of communication such as email, chat, etc.
How do I call the Finnair customer service team?
Finnair's customer service can be approached through multiple modes, but it will help the customer save precious time if they connect over the phone; Finnair provides different contact numbers so that customers can directly receive one-to-one assistance. To go with their call option, they must use the number mentioned below and then choose the language they want help with. Then, from the options of the IVR, select the one that relates to the queries; by doing that, your call will be transferred to the expert who will guide you.
- For New York: +1 802 304-5759 / +1 929 474 6049
- For Los Angeles: +1 802 304-5759 / +1 323 694 7646
- For Modification in bookings: +1 802 304-5759 / +358 300 871 160
- For special assistance: +1 802 304-5759 / +358 9 818 0800
- For the Flyer program: +1 802 304-5759 / +358 300871161
How do I chat with the Finnair customer service team?
When taking assistance over a call, if the customer gets any issues, or they get a long call wait time, network break, voice trouble, etc., then you can go with the alternative mode of communication: chat. The chat option will help the most when you want a conversation copy, as Finnair provides the conversation copy in your email. If you do not have information about the communication process over chat, you must go through the points below.
- Search for the Finnair official website.
- Next, you must choose the Contact Us page and tap over the chat option.
- Further, you must provide your booking information and contact information.
- Next, mention the complete query and then send that chat
- Finnair's chatbot will deliver solutions to the queries.
Can I email my queries to Finnair customer service?
Yes,, you can also use the email option to share your queries,, and the email option is always beneficial when you have documents related to the queries,, such as flight tickets, medical documents, vouchers, etc. To send your queries via email, you need to tap finnair.invoices@finnair.com and then compose an email by mentioning your query, providing the information about your booking, and then attaching the documents related to the queries. Next, you must send that email and get the revert from the expert within 24 hours of sending the queries.
How do we communicate with Finnair customer service over the contact form?
You can also use the contact form to communicate with customer service, which is available on Finnair's official website. If you want to use this online option, you must go through the points mentioned below.
- Visit the website of Finnair.
- Now open the Contact Us page and tap over the Contact form
- Next, select your query and fill the form with genuine information
- Further mentioning your booking and contact information is necessary for that form.
- After that, submit that form and get a reply from the executives.
How much does it cost to communicate with Finnair customer service?
While connecting with customer service over the phone, certain charges will apply, depending on the destination, call duration, network service provider, etc. However, you must still pay between 02 USD and 15 USD. If you want to avoid these charges, you must use alternative modes of communication.
With the help of the above information, you will know about the Finnair 24-hour phone number. Still, if you want more information, you can contact the official website or Finnair's social media handles, as the representatives regularly post updates there.
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